Welcome to the Human Resource Development Areas of Study offered through Adult Education, Mahoning County CTC. All courses offered through Adult Education, MCCTC are accredited through the Human Resource Certificate Institute (HRCI).

Human Resource Development Certificate Programs offered at Mahoning County CTC are:

Supervisor/Leadership
Human Resource
Advanced Human Resource
Marketing & Sales
Customer Service

Supervisor/Leadership Certificate - View Details
Whether you are a new or experienced supervisor, get the solid skills you need to achieve exceptional results through others! Learning these skills can have a tremendous impact on an organization's productivity.

Human Resource Certificate - View Details              

Regardless of your HR title, if you are working in the field of Human Resources, you are probably wearing many hats. Your company's success is dependent upon your ability to multi-task and be flexible. The more basics that you have in place, the better you will be able to meet each day's surprises. These workshops have been designed to help you build and maintain a solid HR foundation.

Advanced Human Resource Certificate - View Details

As a successful HR leader, you must ensure that your department adds measureable value, meets organizational goals, and remains in compliance. In order to excel in your HR role, it is essential that you are up to date in the many advanced areas of Human Resources. 

Marketing and Sales Certificate - View Details

Enhance your credentials and expertise while you focus your organization's marketing function to drive revenue and grow the business. Whether you are a new or veteran marketing or sales professional, you will benefit by participating in this Marketing and Sales Certificate.

Customer Service Certificate - View Details

Customer skills can increase your value to your company. The need for leading, promoting and enhancing a customer focused culture is essential. These workshops will help customer service representatives, managers/leaders create customer satisfaction in whatever business units they work within.